Effective Date: 30th December, 2024

At Vinchille Academy (“Vinchille,” “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (“Website”), located at www.vinchille.com, or use our services. By using the Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We collect personal information that you voluntarily provide to us when you:

  • Create an account (e.g., name, email address, phone number).
  • Enroll in a course (e.g., payment details, billing address).
  • Contact us for support or inquiries.

1.2 Non-Personal Information: We automatically collect certain non-personal information when you access the Website, including:

  • IP address.
  • Browser type and version.
  • Device information.
  • Operating system.
  • Pages visited and time spent on the Website.

1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience and analyze website performance. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

2.1 Provide Services: We use your information to:

  • Create and manage your account.
  • Deliver courses and learning materials.
  • Process payments and transactions.
  • Provide customer support.

2.2 Improve Website Performance: We analyze user behavior and feedback to enhance our services and optimize the Website’s functionality.

2.3 Marketing Communications: With your consent, we may send you promotional emails about new courses, updates, or special offers. You can opt-out of marketing communications at any time.

2.4 Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes.

3. How We Share Your Information

3.1 Third-Party Service Providers: We share your information with third-party providers who assist us in operating the Website and delivering services, such as:

  • Payment processors.
  • Cloud storage providers.
  • Analytics tools (e.g., Google Analytics).

3.2 Legal Obligations: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

4.1 Security Measures: We implement industry-standard measures to protect your personal information, including:

  • Encryption of sensitive data.
  • Secure access protocols.
  • Regular security audits.

4.2 Limitations: While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Correction: You have the right to access and update your personal information. You can do this by logging into your account or contacting us.

5.2 Data Deletion: You can request that we delete your personal information, subject to any legal or contractual obligations.

5.3 Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

5.4 Cookie Preferences: You can manage your cookie preferences through your browser settings.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any information.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy.
  • Comply with legal obligations.
  • Resolve disputes and enforce agreements.

8. Children’s Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take appropriate action.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting on the Website. We encourage you to review this policy periodically for updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@vinchille.com